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Privacy Policy

Last updated: September 23, 2025

Your privacy matters to us. This page outlines how MyLivescore collects, uses, and protects the information we receive when you use the application.

1. Overview

MyLivescore helps tournament organizers manage events and provide live scoring experiences. This Privacy Policy explains what information we collect when you use our application, why we collect it, and how we keep it safe.

2. Data We Collect

We collect the minimum data needed to operate and improve the service:

  • Account details such as name, email address, and role when you create an organizer account.
  • Tournament content that you submit, including schedules, scoring data, and media that belongs to an event.
  • Usage information about how you interact with the application, including device and browser metadata collected through analytics tools.
  • Support communications and feedback when you contact our team for help.

3. How We Use Information

We use the data we collect to:

  • Provide, maintain, and improve the application experience for organizers and participants.
  • Authenticate users, prevent abuse, and monitor the security of the platform.
  • Respond to requests, provide customer support, and communicate service updates.
  • Analyze aggregated usage trends so we can make informed product decisions.

4. Legal Bases

We process personal data under the following legal grounds, depending on how you use the service:

  • Performance of a contract when you agree to the Terms of Service and use the application.
  • Legitimate interests, such as maintaining security and improving features while respecting your privacy.
  • Compliance with legal obligations if we are required to retain or disclose certain information.
  • Consent, when you opt in to marketing communications or optional features.

5. Sharing and Disclosure

We do not sell personal data. We may share information only in limited situations:

  • With service providers that help us host the application, deliver email, or provide analytics. Each provider is bound by confidentiality obligations.
  • When tournament organizers make event information public, which may include team names, rosters, or match results submitted by you.
  • If we are required to comply with a valid legal request, court order, or protect the rights and safety of MyLivescore or our users.
  • During a merger, acquisition, or sale of assets, provided that any successor honors this Privacy Policy or notifies you about material changes.

6. Data Retention

We retain personal data for as long as your account is active or as needed to provide the service. We may also keep information to comply with law, resolve disputes, and enforce agreements. When data is no longer required, we delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights related to your personal data, including:

  • Accessing, correcting, or deleting personal details stored in your account.
  • Porting a copy of your data to another service provider.
  • Objecting to or restricting specific processing activities.
  • Withdrawing consent for features that rely on consent, such as marketing emails.

8. International Transfers

We may process data on servers located in the European Economic Area and other countries. When we transfer data outside of your region, we rely on safeguards such as Standard Contractual Clauses or equivalent protections to keep your information secure.

9. Data Security

We use administrative, technical, and physical safeguards to protect the information we store. This includes encryption in transit, access controls, and regular reviews of our security posture. No system is completely secure, so please notify us immediately if you suspect unauthorized use of your account.

10. Children

MyLivescore is not directed to children under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we post updates, we will revise the "last updated" date and, if the changes are significant, provide additional notice within the application.